John Hanley’s
Plumbing 1 is a second generation plumbing, heating and air company. Together with over 30 years experience in
the Southern California area we currently service the entire Inland Empire.
At Plumbing 1 we pride ourselves in our passion for excellence in customer service. We believe that
true customer service is based on respect. Our standard procedure ensures that if we are late, our customer will receive a
courtesy call. Our thorough scheduling system guarantees appointments can be narrowed down into one hour increments. This
scheduling feature makes certain our customers won’t wait around wasting their valuable time. Our company statistics show that 95% of our customers receive service within 24 hours. The remaining
5% of customers prefer to schedule their work ahead of time.
Plumbing 1 Service Department operates with fully stocked service vehicles. With a full array of service
and repair parts available, our resourceful plumbers and HVAC techs can work using the most cost-effective methods. A unique
feature of our company is our multiple warranty service certifications. Since we install products for the manufacturer that
have labeled our technicians as “experts”, we will be the plumber or HVAC company contacted if any warranty
work is needed. Our extensive knowledge of the product we install allows us to present the longest warranties in the local
market.
Plumbing 1 Employees have successfully
completed an extensive pre-employment review. This exam consisted of a full background investigation, drug test, physical
assessment, and personality evaluation. This pre-screening process guarantees that our customers receive service from a clean
cut, drug free, honest, and skilled technician. Our employees participate in ongoing training and advancement programs which
secures our pledge to excellence.